Skip to content

FAQ

What are AirPouches?

AirPouches are tobacco-free DOSH pouches that you place under your upper lip. No smoke, no vapour and no smell, so you can enjoy them discreetly anywhere.

We offer two lines: Nicotine AirPouch in several flavours and strengths, and Energy AirPouch. You will find the exact ingredients and strength on each product page and on the packaging.

How do I use a pouch?

Place one pouch between your upper lip and gum and leave it there for as long as you like, usually up to 30 minutes. Once you are done, put the used pouch in the compartment in the lid of the can and throw it in the bin. Always follow the instructions on the packaging.

Who can buy AirPouches?

We only sell our products to people over the age of 18. By placing an order you confirm that you are of legal age. AirPouches reserves the right to ask for valid identification if there is any doubt about the age of the buyer.

How fast do you deliver and how much does it cost?

All orders are dispatched within 24 hours of payment (working days). If you order before 14:00, your parcel usually leaves the same day.

  • Standard delivery (4–8 days): from 3.99 €
  • Standard Express delivery (5–6 days): from 7.99 €
  • Express courier (2–3 days): from 14.99 €

When you buy for 50 € or more, Standard delivery is FREE. More details on the Delivery page.

Which countries do you ship to?

We deliver to all European Union countries. Available delivery methods and prices are shown at checkout once you enter your address.

How can I pay?

  • Electronic banking or card: secure payment directly on our website via trusted payment collection operators.
  • Payment on delivery: pay by bank card at the post office or by cash/card to the courier upon receipt of the parcel.

Can I return my order?

Yes, you can return unopened goods in their original, undamaged packaging within 14 calendar days of receiving them. For hygiene reasons, opened cans cannot be returned. If your parcel arrived damaged, contact us within 48 hours at info@airpouches.eu. Read more in our Return policy.

How should I store AirPouches?

Keep the can closed and store it in a cool, dry place away from direct sunlight. Always keep pouches out of the reach of children and pets.

AirPouches News